Privacy Policy

PRIVACY NOTICE

Flopress is a plugin which allows web site administrators to add features to their websites.

This privacy notice pertains to this web site, and describes our provision of the Flopress plugin to web site administrators. It also details what we do with our customers’ data in order to provide the plugin.

WHO WE ARE

G.A. Software, a company registered under number BE0899013717 in Belgium. Email contact: support@flopress.io.

WHAT INFORMATION WE COLLECT, AND WHY

TELEMETRY

Upon installing the Flopress plugin on your self-hosted WordPress site, administrators will have the choice to opt in to telemetry data being sent to freemius.com. This will include:

  • Your name and email address, which we will use for notifications of upgrades and product enhancements,
  • Your site’s URL, WordPress version, PHP version and list of installed plugins and themes.

We access this data via our own account on freemius.com. Freemius.com has no direct access to any of the telemetry data sent to their site and can only access it upon request, such as in the case of a technical support request.

We use telemetry information strictly for the improvement of the plugin and to respond to support queries. If you do not want to opt in to telemetry, this will not impact your use of the plugin in any way.

AUDIT AND ACTIVITY LOGS

Neither we nor Freemius collect any of the information generated by installations of our plugin on end user sites.

Neither we nor Freemius have access to the data collected by any installation of our plugin.

NEWSLETTER

If you subscribe to our newsletter, your subscription is handled by MailChimp. MailChimp collects and processes your data for the purpose of the fulfilment of the service. You can read MailChimp’s privacy policy here.

COOKIES

Read more about our Cookie Policy

WHO ELSE PROCESSES YOUR DATA?

If you purchase the premium version of our Flopress plugin or opted in to sending us diagnostic data, all transactional information is handled by freemius.com. They will collect the information required to fulfill the transaction such as your name, address, payment details, and your purchasing record. You can read their privacy policy here.

If you subscribe to our newsletter, your first and last name and email address is handled and stored on MailChimp. You can read their privacy policy here.

We do not store, or have any access to, any payment information such as credit card numbers or addresses.

WHERE IS YOUR DATA?

Our web site is hosted in France and the hosting provider is compliant with the EU – Privacy Shield Framework – more info.

MailChimp data is stored in the United States. MailChimp is compliant with the EU – U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework – more info.

Freemius data is stored in the United States. Freemius is a GDPR ready service – more info.

HOW LONG DO WE KEEP YOUR DATA?

Newsletter: we keep your email address, first and last name on MailChimp until you unsubscribe from our newsletter.

Freemius: we keep your email address, first and last name, web site information and billing details (no cardholder or payment data is stored by us or Freemius) until you opt-out or cancel your premium subscription.

HOW DO WE PROTECT YOUR DATA?

We ensure that all the software we use is the latest and most secure version available on the market. We also ensure that all the online services we work with and where your data is stored (such as Freemius and MailChimp) are compliant with European data protection standards as well as the regulations of their respective countries.

WHAT ABOUT MY RIGHTS?

To discuss any privacy concerns you have as a customer of our plugin or a user of this web site, or to invoke your privacy rights under European law, please contact us on support@flopress.io.

Please note that as we have no access to any of the audit log and security data generated by users of the plugin, we cannot assist you in invoking your privacy rights pertaining to installations of the plugin. You will need to contact the administrator of the site using the plugin to invoke your rights.

This privacy notice has last been updated on the 28th of May 2018.